Frequently Asked Questions
Remotely via the app or start charge page:
You can begin your charging session using your smartphone through the app or visit CharzNeT.com and click on start charge.
I’m unable to charge:
Please ensure your account has no due payments. If yes, please call our support for help.
If you see an outstanding balance on your recent Statement/Invoice. Please make sure your credit card hasn’t recently expired or been replaced.
You can learn more about our complaints policy at www.charznet.com/complaints
Please feel free to contact us, or visit our Support area, if you're unable to find the answer to your question.