Terms & Conditions
Please read the following terms and conditions carefully as it sets out the terms of a legally binding agreement between you (expression includes “Company” "you" or "your") and if you are located within India. If located outside India, you enter these Terms with Volty Charging Pvt Ltd. ( "we", "us" or "our"). Where you have been provided access to the Portal by your employer,you confirm that you have the authority to bind your employer as well as yourself to these Terms.
Introduction
This following sets out the terms and conditions on which you may use the content on www.charznet website, mobile browser site, our mobile applications and other digital publishing services owned by us, all the relevant services, product or documentation thereof herein will be referred to as “Services”.
Registration Access and Use
We welcome users to register on our digital platforms to avail services. Our services may be subject to change in the future. All changes will be appended in the terms and conditions page and communicated to existing users by email or appropriate mode. Our services apply for individual and multiple subscribers for the same account as pre-decided in the Sales Order. Subscription rates may vary for different subscriptions. We may in exceptional circumstances cease to provide our services. We will give you at least 7 days notice of this, if possible. If we do so, then we will have no further obligation to you.
Privacy Policy and Registration
All information received by us from your registration on revos.com or our other digital products will be used by us in accordance with our Privacy Policy. Kindly read the below mentioned details. On registration, we expect you to provide us with an accurate and complete information of the compulsory fields. We also expect you to keep the information secure, specifically access passwords and payment information. Kindly update the information periodically to keep your account relevant. We will rely on any information you provide to us. On registration, you will choose a user name and password ("ID"). You are not allowed to share your ID or give access to your account to anyone else.
Upon knowledge of any activity violative of these Terms, we may cancel or suspend your access to our services.
You are responsible for all the use of our service made available to you and for preventing unauthorised use of your ID. If you believe there has been any breach of security such as the disclosure, theft or unauthorised use of your ID or any payment information, you must notify us immediately by e-mailing us at legal@charznet .
We recommend that you do not select an obvious user password (such as your name) and that you change it regularly.
If you provide us with an email address that will result in any messages we may send you being sent to you via a network or device operated or owned by a third party (e.g. your employer) then you promise that you are entitled to receive those messages. To ensure email's land in your inbox, you will add our email id to your safe list. You also agree that we may stop sending messages to you without notifying you.
Important - Kindly note
- When you participate and choose to subscribe to joint service offered by us with our partners; your email id, access password and entered personal information will be shared with our partner brand via an encrypted server to server protocol. This sharing is to facilitate your seamless access across the partner brand's platform. Once you login to the partner brand's platform, specific terms and privacy policies of the partner brand (mentioned on its website) will apply
- You are advised to study the offer before you subscribe. Merely subscribing to such a joint service does not make you eligible to gain services of our brand partner. We do not take responsibility of providing you with an access to the partner service.
- When you subscribe to joint services; specific brands would ask you to share personal or private information in lieu of a value that the brand extends. By participating in such offers you implicitly and by confirming the terms of the offer you agree to share your registration information and personal data with the concerned brand. The brand or its associates may use this personal information to contact you with their promotional offers. Further by participating to such offers your will be additionally governed by the privacy policy and terms and conditions of the concerned brand. You are advised to go through them carefully before you decide to opt in.
- As a registered customer or user of our services, you may choose to use our "Remember me" log in feature that enables you to be logged in automatically to our portal whenever you visit us without having to manually log in each time. We recommend that you do not enable this feature on any electronic device that is or may be used by anyone other than you in order to prevent unauthorized access by third parties to both your subscription details and features of our services personal to you.
Types of services
Services may differ from country to country and the device from which you subscribe. Subscription cost may also vary time to time.
Contract formation
We will try to process your service request but do not guarantee that your service request will be complete by any specified time. By submitting your payment and other service request details, you are making an offer to us. Your offer will only be accepted by us and a contract formed when we have successfully verified your payment details and email address, at which point we will provide you with access to your service. We reserve the right to reject any offer in our discretion, for any or no reason.
We may partner with third parties to offer bundled services, under which the payment for both the services will be collected by us. We will endeavor to provide you a seamless access to all such third parties service with a single one point access. There could be a gap in this seamless access due to a reason or any factors beyond the reasonable control of REVOS. In such cases the contract will be formed once the access to the partner services are restored.
Payment details
When you purchase a service, you must provide us with complete and accurate payment information. By submitting payment details you promise that you are entitled to purchase a service using those payment details. If we do not receive payment authorization or any authorization is subsequently cancelled, we may immediately terminate or suspend your access to your service. In suspicious circumstances we may contact the issuing bank/payment provider and/or law enforcement authorities or other appropriate third parties. If you are entitled to a refund under these terms and conditions we will to the "Charznet Wallet", unless it has expired in which case we will contact you. We may use the services of quality third party payment service providers to process your payment in our wallet which is governed by the Supplementary Terms of Payment mentioned on our website.
Pricing and Currency
The currency in which your service request is payable will be specified during the order process, depending on the service and your country of residence. Eligibility for any discounts is ascertained at the time you request and cannot be changed during the term of your subscription. We will always tell you in advance of any increase in the price of your service and offer you an opportunity to cancel it if you do not wish to pay the new price.
Taxes
Services fall under the purview of Service Tax as per the current indirect taxation policy, Government of India. Taxes are applicable for availing services for customers based in India and outside the country. Unless otherwise indicated, prices stated on our website are exclusive of applicable Service Tax, any applicable value added tax (VAT) or other sales taxes.
Pricing errors
If we incorrectly state a price to you whether online or otherwise, we are not obliged to provide you with a service at that price, even if we have mistakenly accepted your offer to buy a service at that price, and we reserve the right to subsequently notify you of any pricing error. If we do this, you may cancel the service request without any obligation to us and we will refund you any money you have paid us in full, or you may pay the correct price. If you refuse to exercise either of these choices then we may cancel your service request and will refund you any money you have paid us in full. We will always act in good faith in determining whether a genuine pricing error has occurred.
Other costs
In addition to any service fees you pay, you are responsible for paying any third party service charges that you may incur by using the services available on it. For example, if you use any of online services then your network operator may charge you for data or messaging services.
Subscription Period of Service, Renewal and Cancellation
Renewals
If you chose to pay monthly, your subscription will continue until you tell us that you no longer wish to receive it, in which case you will stop paying the monthly fees. We will notify you at least 7 days in advance of any changes to the price in your subscription that will apply upon next monthly renewal. Please visit the "How to cancel" section below for details of how to cancel your monthly subscription. Unless you notify us before the end of your chosen subscription period that you no longer wish to receive it, your subscription will renew for another period as applicable. We will charge the subscription using the same card or other payment method that you previously used.
Cancellation Policy
For subscription of service by placing your order, you agree that we may start your subscription immediately upon our accepting your order. This means that you are not entitled to a refund if you change your mind after we have provided you with access to your subscription. Except as set out in the previous section, you do not have any right to cancel your subscription or any part of it until the end of your then current subscription period. Although you may notify us of your intention to cancel at any time, such notice will only take effect at the end of your then current subscription period, and you will not receive a refund.
How to cancel?
You may notify us of your wish to cancel your subscription by contacting our Customer Services team at support@charznet .
Cancellation by us
We reserve the right to suspend or terminate your subscription if you breach these terms and conditions, with or without notice and without further obligation to you. We may also suspend or terminate your subscription if we are prevented from providing services to you by circumstances beyond our control. If we terminate your subscription for any reason and/or permanently cease to provide subscription services then, unless there are exceptional circumstances, we will provide you with a pro rata refund to your original source of transaction. This means that we will refund you with any amounts that you have paid us in advance that relate to any remaining and unexpired period of your subscription.